I build custom software and AI systems for companies that need it done right.

20 years in service businesses. Built products used by thousands. Now I build for clients who can't afford to get it wrong.

“Mike didn't just build our system—he understood our business in a way other developers never did.”

— Client Name, Title, Company

What I Build

Custom AI Applications

End-to-end development of AI-powered tools and automation systems. From concept to production.

  • Bespoke AI solutions (not off-the-shelf)
  • Integration with existing systems
  • Production-grade reliability
Discuss a project

Web Development

Modern web applications and sites built with a production-first mindset. React, Next.js, TypeScript, and the stack that fits your needs.

  • Professional web presence
  • Complex web applications
  • Performance and reliability at scale
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Technical Consulting

Strategy, architecture review, and implementation guidance. Bring in expertise without the agency overhead.

  • AI implementation strategy
  • Technical architecture decisions
  • Hands-on expert guidance
Discuss a project

How I Work

01

Discovery

Understand your business, goals, and technical requirements.

02

Strategy

Define the approach, architecture, and timeline.

03

Build

Develop iteratively with regular check-ins and demos.

04

Launch

Deploy, monitor, and refine until it works perfectly.

Work

Evidence of execution at the level you need.

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Get Handled

Membership platform for service professionals

The Challenge

Service professionals—photographers, consultants, coaches—are great at their craft but drowning in admin work. They need technology support but can't afford (or manage) enterprise solutions.

The Approach

Built a membership platform that handles the tech side for solopreneurs. Revenue-share model aligns incentives. Members get done-for-you tech without becoming IT admins.

The Outcome

  • X active members
  • Y in GMV processed
  • Z hours of admin work eliminated monthly

Technology

ReactExpressSupabaseStripe

I built Get Handled because I lived this problem. 20 years running photography and restaurant businesses taught me exactly what operators need—and what existing solutions get wrong.

Visit gethandled.ai
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Restaurant OS

AI-powered point-of-sale for independent restaurants

The Challenge

Independent restaurants fight with POS systems designed by people who've never worked a dinner rush. They need modern technology that understands restaurant operations.

The Approach

Building an AI-native POS system designed from the ground up for how restaurants actually work. Voice ordering, intelligent suggestions, operational insights.

The Outcome

  • Currently piloting with X restaurants
  • Designed with decades of restaurant experience

Technology

ReactNext.jsPrismaAI integrations

Years in restaurant kitchens taught me what operators actually need. This isn't software built by tech people guessing at restaurant problems—it's built by someone who's lived them.

Learn more

About

I spent 20 years running service businesses—photography studios, restaurants, the kind of operations where one bad software decision costs you real money and real customers.

I learned to code because I was tired of software that didn't understand how my businesses actually worked.

That's why I built Get Handled: a platform for service professionals who need technology support without becoming IT admins. It's why I'm building Restaurant OS: a POS system designed by someone who's actually worked a dinner rush.

Now I build custom software and AI systems for clients who need someone who understands both the technology AND the operation.

The background isn't a curiosity. It's why the software actually works.

Specifics

  • 20+ years running service businesses
  • Built and shipped 3 production software products
  • Thousands of users served across platforms
  • Full-stack: React, Node, TypeScript, AI/ML integrations
Connect on LinkedIn

Thinking

Perspectives on building software that works.

What I Learned Building Software After 20 Years in Service Businesses

What most software gets wrong about service businesses—and how living on both sides changed how I build.

Coming soon

Why Most Business Software Fails Service Professionals

The fundamental misunderstanding in enterprise software, and what good software for operators actually looks like.

Coming soon

The Case for Vertical Software

Why specialized tools built by industry insiders outperform generic solutions.

Coming soon

Let's Talk About Your Project

I work with companies building custom applications, AI systems, and technical infrastructure. Typical engagements range from focused consulting sprints to full application development.

If you're building something that needs to work, let's talk.

Prefer email? hello@mikeyoung.ai

Based in the United States. Available for remote work worldwide.